Privacy

Hello Monday Club Privacy Statement

 

  1. Summary

Hello Monday Club needs to collect and process personal data in order to answer enquiries, provide services to its clients, manage its operations effectively, and meet legal requirements. This document sets out how we use your personal data.

This Privacy Policy applies to anyone who has contacted us for workshops, online sessions, (paid and unpaid), discovery calls, explore possible partnerships, press enquiries and any other relevant contacts.

This document will be updated from time-to-time in order to ensure compliance with Data Protection legislation.

  1. What information do we collect about you and how do we collect it?As soon as you contact us, we create a record in your name in our Client Relationship Management (CRM) software, Hubspot. This record holds your name, your email address and any other contact information you give us (such as a telephone number or mobile number). This record also holds any email contact you have had with us to ensure the quality of our services and operations.

In addition, your information is added to our email marketing software. This software holds your name and your email address and any other information that you might have provided in your preferences. It also keeps track of what emails you have opened and the links that you have clicked. Each email has a link at the bottom to manage your preferences and unsubscribe, so you can change your details or opt out at any time.

 

We may automatically collect information anonymously when you browse our website through Google Analytics. This is used to improve and optimize our website to provide a better service to you when you use our website.

 

See Section 4 for further details of the systems we use and links to their Privacy Policies.

 

  1. How do we use your personal information?

 

We collect and process your personal data to deliver our services, to manage our operations effectively, and to meet our legal requirements.

 

We only use this information for the purpose for which it was provided.

 

  1. Who do we share your information with?

To make an informed decision about whether to provide consent for your personal data to be processed or stored by Hello Monday Club, we need to make you aware of other organizations that act as sub-processors for us in the provision of our services to you, as follows:

 

  1. Google Analytics, who provide our website analytics. If you have visited our website or made an enquiry, this will be listed in Google Analytics. This information is anonymous and is used to give insights into our website performance. You can view Google’s Privacy Policy and security information on their website at https://policies.google.com/
  2. Hubspot, a web-based CRM. We use this to store contact information and correspondence with anyone who contacts Hello Monday Club for business purposes. You can view their privacy policy here: https://legal.hubspot.com/privacy-policy
  3. Mailchimp, a marketing CRM platform. We use this to store contact information and correspondence with anyone who contacts Hello Monday Club for business purposes. You can view their privacy policy here: https://mailchimp.com/legal/privacy/
  4. Mighty Networks, our private community platform. Name, email and other information that you provide to us is stored here from the applicants and members for Hello Monday Club Network. You can view their privacy policy here: https://www.mightynetworks.com/privacy-policy

 

When we use these providers, we only disclose to them any personal information that is necessary for them to provide their service. We have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions.

Other ways we may share your personal information

We may transfer your personal information if we are under a duty to disclose or share it in order to comply with any legal obligation, to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our enquirers, delegates, visitors and staff. However, we will always aim to ensure that your privacy rights continue to be protected.

 

  1. How long do we keep your data:

We only keep identifiable records for as long as they have a legal or business purpose.

  1. More information

To request a copy of the personal data that we hold about you, or if you are concerned about the way that we have processed your personal information, please contact us.